Persistent Software Training Institute

Salesforce Training

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New batches · Live online across India

Salesforce Training

Administration • Automation • Sales & Service Cloud • Apex & Lightning Web Components • Certification Preparation

Learn to configure, automate and build on the world's leading CRM platform. You start with Salesforce basics and administration, move into automation and development, and finish with a hands-on project and certification preparation.

DurationTo be confirmed
Live onlineAcross India
FeesTo be confirmed
  • Hands-on CRM project
  • Admin & Developer exam prep
  • Placement support

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Salesforce Administration
Flow automation
Sales & Service Cloud
Apex & LWC
Certification preparation
Placement support
What you'll learn

From CRM basics to building on the platform

  • Model data with objects, fields, record types and relationships
  • Control access with profiles, permission sets, roles and sharing rules
  • Automate with Flow Builder, validation rules and approval processes
  • Run leads, opportunities, quotes, cases and knowledge in Sales and Service Cloud
  • Build reports and dashboards for managers
  • Write Apex with SOQL, DML, triggers and test classes
  • Build Lightning Web Components and call Apex from LWC
  • Deliver an end-to-end CRM project and prepare for Administrator and Platform Developer I
Fees & schedule

Fees and batch details, shared on request

DurationTo be confirmed
ModeLive online
Total feeTo be confirmed
Next batchContact us
Payment plan

Instalment details to be confirmed

To be confirmedAt enrollment
To be confirmedSecond instalment

Talk to our counsellor for the latest fee, instalment and batch details.

Get fee details
Syllabus

12 modules, admin to developer

A step-by-step path from Salesforce basics and administration to automation, Apex, LWC and certification preparation.

12Modules
2Exam prep tracks: Administrator and Platform Developer I
Get the detailed syllabus
Module 1 – Salesforce & CRM Fundamentals
CRM conceptsSalesforce ecosystem and cloudsOrg setupLightning Experience navigation
Module 2 – Data Modeling
Standard and custom objectsFieldsRecord typesPage layoutsLookup and master-detail relationshipsSchema builder
Module 3 – Data Management
Data Import WizardData LoaderDuplicate and matching rulesData quality
Module 4 – Security & Access
UsersProfilesPermission setsRolesOrg-wide defaultsSharing rulesField-level security
Module 5 – Automation
Flow Builder: screen, record-triggered and scheduled flowsValidation rulesApproval processes
Module 6 – Sales Cloud & Service Cloud
LeadsOpportunitiesQuotesCasesQueuesAssignment and escalation rulesKnowledge
Module 7 – Reports & Dashboards
Report typesSummary and matrix reportsDashboardsAnalytics for managers
Module 8 – Lightning App Builder
Custom appsLightning pagesComponentsApp customisation
Module 9 – Apex Programming
Apex basicsSOQL and SOSLDMLTriggers and trigger best practicesTest classes
Module 10 – Lightning Web Components
LWC basicsComponent communicationCalling Apex from LWC
Module 11 – Integration & Deployment
REST API basicsSandboxesChange setsDeployment best practices
Module 12 – Project & Certification Preparation
End-to-end CRM projectSalesforce Administrator exam preparationPlatform Developer I exam preparationMock interviews
Tools covered

Hands-on with Salesforce tools

Salesforce LightningFlow BuilderData LoaderDeveloper ConsoleVS Code with Salesforce ExtensionsTrailhead
Career opportunities

Roles this course prepares you for

Salesforce Administrator
Salesforce Developer
Salesforce Consultant
CRM Analyst

Placement assistance does not guarantee employment, a specific salary, or placement within a fixed timeframe.

Placement support

Help getting interview-ready

Resume preparation
Mock interviews
Job portal guidance (Naukri, LinkedIn)
Interview scheduling support

We provide placement support, including resume preparation, mock interviews, job portal guidance, and interview scheduling support. Placement assistance does not guarantee employment, a specific salary, or placement within a fixed timeframe.

Certificate

Get a certificate of completion

Complete the course and receive a Persistent Software Training Institute certificate to add to your resume and LinkedIn profile.

View Sample Certificate
Sample Salesforce training certificate
Sample certificate image coming soon
Questions

Frequently asked questions

Is the training online or classroom?

All classes are live online, so you can join from anywhere in India.

What will I learn?

Salesforce administration, Flow automation, Sales and Service Cloud, Apex and Lightning Web Components, plus an end-to-end CRM project and Administrator and Platform Developer I exam preparation, across 12 modules.

What are the fee, duration and next batch dates?

These are being finalised. Request a call back and our counsellor will share the latest fee, instalment plan, duration and batch dates.

Will I be prepared for Salesforce certification exams?

The final module includes preparation for the Salesforce Administrator and Platform Developer I exams.

Do you provide placement support?

Yes: resume preparation, mock interviews, job portal guidance (Naukri, LinkedIn) and interview scheduling support. Placement assistance does not guarantee employment, a specific salary, or placement within a fixed timeframe.

Start your Salesforce careerGet fee details, batch dates and free counselling.

Request a call back

Takes less than 30 seconds.

Please enter your name
+91
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Please select one
Free counsellingNo spam

Thank you! We've received your details.

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